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WHAT IS A VIRTUAL DIAGNOSTIC?

A virtual diagnostic is a live video consultation between yourself and one of our seasoned technicians used to aid you in solving a problem with a heating and cooling appliance.

                 WHO IS A VIRTUAL DIAGNOSTIC FOR?

  • A virtual diagnostic would be for anyone with basic electrical knowledge And tools who is willing to attempt a repair themselves.
  • Needs help figuring out the cause of an HVAC-related issue,
  • Needs help locating the correct part that needs to be replaced.
  • An individual simply looking to avoid an expensive service or diagnostic fee from an HVAC company.

Common users are homeowners, maintenance men and women and HVAC technicians themselves who need immediate help on the job and have access to an internet connection and a mobile device with a usable camera.

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